Start-Up

  • Step 1

    Turn on your mobiles' Bluetooth after successfully installing and logging in to the app.

  • Step 2

    1. Choose "BTE" or "ITE" according to the type of hearing aid that needs to be connected.
    2. Remove the hearing aid and ensure it is turned on.
    3. App will conncet hearing aids automatically.

  • Homepage Description

  • Battery Level

    In section one , the battery level of the connected device will be displayed.“L" is the left hearing aid battery level, “R" is the right hearing aid battery level.The battery level will display red when the hearing aids in low battery situation and there will be a pop-up window.

    Hearing aid diagram

    Picture of hearing aid and charging case.

    Functional Section

    The functional section includes (Control, Devices, Hearing test and more). Clicking the corresponding button will reach the corresponding function.

Switch Programs

  • Click to enter the 'Control' menu. Each program can be effectively defined and set. Click the program name on the top of the screen or slide the picture to switch the program.

  • The following are descriptions of the four progrms.

    Normal program: When you are in a quiet environment, such as an office, living room, bedroom, etc., you can switch to this program.
    Restaurant program: When you are in a noisy environment, such as a restaurant, waiting room, or supermarket, you can switch to this program.
    Outdoor program: When you are in an outdoor scene with significant environmental noise but not continuous, such as roadsides, courts, parks, etc., you can switch to this program.
    Music program: When you are in a scene of listening to music, such as a music hall, theater, etc., you can switch to this program.

Adjusting Settings

  • Click on the "Volume Control" button at the bottom of the picture. You can adjust the volume in the corresponding program.

    • The program
    • Switching the three settings of volume and noise reduction.
    • Display the status of left and right hearing aids disconnected and connected.

    Left picture: just adjust left hearing aid
    Middle picture: just adjust right hearing aid
    Right picture: can adjust left and right hearing aids.

  • How to adjust volume

    Slide the volume bar to adjust the volume.

  • How to reduct noise

    Click 'off': The noise is almost audible.
    Click 'weak': Reduce a small amount of noise.
    Click 'moderate': Reduce some noise.
    Click 'strong': Reduce most of the noise.

Devices

  • 1: Hearing aids picture

    Display the status of connected hearing aids.

  • 2: Functional Section

    The functional section include left device, right device, device self-checking and find device. Click the corresponding button you can use the corresponding function.

How to Replace and Reset the Device

  • Steps

  • 1

    Click on the device function button on the left or right to access the corresponding basic information of the device, where you can "replace device" and "restore the device settings".

  • 2

    Click on the 'Replace Device' button to select the type of hearing aid in your device and ensure that the device you replaced is near you and in a powered on state.

  • 3

    Click on 'reset device' and the hearing aid parameters will be restored to their default settings.

  • More info

  • 1

    Click on the "Help" button to obtain help on using hearing aids and apps, as well as frequently asked questions and more.

  • 2

    Click on the "About" button to obtain version information of the app, privacy policy and other information.