Thank you for choosing Ceretone. We are dedicated to providing you with an exceptional shopping experience. The terms of our shipping policy are outlined below.

Free Shipping

All orders within the United States qualify for free standard shipping. If you require expedited shipping, please contact our customer support team. Additional charges may apply.

Estimated Delivery Time

  • Order Processing: Orders are processed and shipped within 2 business days of placement.
  • Delivery Time: The estimated delivery time is 3-5 business days.

Note: Actual delivery times may vary depending on your location and the shipping carrier.

Order Tracking

After your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status of your shipment. Please allow up to 48 hours for the tracking information to be updated.

Shipping Restrictions

Currently, we only ship within the United States. We apologize for any inconvenience this may cause and aim to expand our shipping options in the future.

Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding your shipment. If you need assistance, please contact our customer support team.

We appreciate your understanding of our shipping policy. Should you require further assistance, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority, and we strive to make your shopping experience as enjoyable as possible.

Customer Support Contact Information

Monday - Friday 9:00am - 6:00pm PST

Phone: (888) 825-8087

Email: support@ceretone.ca

https://support.ceretone.ca/hc/en-us